The Most Frequently Asked Questions About QR Menu Compliance and Regulations

Yes, displaying allergens is legally mandatory throughout the European Union, including in Romania, according to Regulation (EU) No. 1169/2011 on the provision of food information to consumers. This obligation also applies to digital menus accessed via QR code.

The 14 major allergens must be explicitly mentioned for each dish on the menu. Failure to comply with this obligation may result in sanctions from health authorities and ANPC (National Authority for Consumer Protection).

Menivo allows you to add allergens directly to each menu item, with support for AI-based automatic generation. Learn more in our guide: Food Allergens in Restaurants – Legal Obligations in Romania (Complete Guide).

According to European and national legislation, you must display the following 14 major allergens for each menu item:

• Gluten (wheat, rye, barley, oats)
• Crustaceans
• Eggs
• Fish
• Peanuts
• Soy
• Milk and dairy products (including lactose)
• Nuts (almonds, hazelnuts, walnuts, cashews, etc.)
• Celery
• Mustard
• Sesame
• Sulphur dioxide and sulphites
• Lupin
• Molluscs

Menivo includes dedicated fields for all 14 allergens, which you can associate with each product individually. Also read: Allergens – Why They Matter and How to Add Them Correctly to Each Product.

From a legal standpoint, in Romania there is no provision that mandatorily requires a physical form of the menu. A digital QR menu can serve as a complete informational document, provided that all mandatory information (prices, allergens, weight, ingredients) is correctly displayed and easily accessible to the customer.

However, it is recommended to periodically check local regulations and the specific requirements of the type of authorization you hold. In case of an ANPC or DSP (Public Health Directorate) inspection, the QR menu must be functional and display all mandatory data.

If you don't yet have a digital menu, you can create a digital menu for your restaurant in 10 minutes using the Menivo platform.

Displaying nutritional values is not mandatory for restaurants in the same way it is for packaged food products. However, voluntarily displaying them is a recommended practice that increases transparency towards customers and can represent a significant competitive advantage.

Menivo provides an AI-based nutritional value calculator, which helps you quickly calculate and display calories, proteins, carbohydrates, and fats for each dish. Full details in the guide: Nutritional Value Calculator for Menu | Menivo.

According to Romanian consumer protection legislation (Government Ordinance 21/1992 and ANPC regulations), prices displayed in the menu must be:

• Displayed in lei (RON), VAT included
• Visible and legible to the customer
• Identical to the price on the receipt/bill
• Updated in real time — no difference from the price actually charged

The advantage of a QR menu is that you can update prices instantly, without reprinting costs. Menivo allows you to change the price of any product in a few seconds, and the changes become immediately visible to customers.

Yes. According to European and national legislation, products served from frozen ingredients or that have been thawed must be explicitly marked in the menu. The consumer has the right to know if a product was frozen before preparation.

Menivo includes the "frozen/thawed product" field directly in the product addition form, so that this information is automatically displayed in the QR menu visible to customers. This is an important feature for compliance with current regulations.

Yes, displaying the weight (or volume, in the case of drinks) is mandatory in Romania for restaurant menus, according to ANPC regulations. Customers must be able to verify the quantity they are paying for before placing an order.

In Menivo, the "weight/volume" field is available for each product and can be filled in when adding or editing a dish. The information appears visibly in the QR menu displayed to customers.

Also check out our complete guide: The Complete Tutorial: How to Add and Create Products in the Menu | Menivo.

Yes, according to Romanian legislation, any information addressed to consumers must be available in Romanian. Restaurants can display menus in other languages as well, but the Romanian version is mandatory.

Menivo was built with native support for bilingualism (Romanian and English). When creating each element — restaurant, category, or product — the Romanian fields are marked as mandatory, while the English ones are optional. This way, you automatically comply with the legal requirement regarding the Romanian language.

A standard QR menu, like Menivo, does not collect personal data from customers simply by accessing the menu. The customer scans the QR code and views the menu without providing any personal information.

GDPR obligations arise if you activate additional features, such as:

• Online ordering (you collect name, phone number, delivery address)
• Table reservations (you collect customer contact details)
• Reviews (may be associated with identifying data)

In these cases, you are required to inform customers about data processing, have an accessible privacy policy, and respect GDPR rights (right to access, deletion, rectification, etc.).

One of the essential advantages of a digital menu over a printed one is precisely the ability to update it in real time. To maintain compliance, follow these steps:

• Update prices as soon as they change
• Periodically check allergens for each dish, especially if you change suppliers or recipes
• Mark seasonal or unavailable products as "sold out" or temporarily remove them
• Make sure the weight and ingredients are correct and complete
• Periodically test that the QR code works and redirects correctly

Menivo provides you with a complete admin panel where you can make all these changes instantly, without needing to reprint or redistribute anything. Also read: Creating a Restaurant Menu in Menivo – Step-by-Step Guide.

Yes, in Menivo you can organize menus into distinct categories (e.g., Appetizers, Main Courses, Drinks, Desserts) and all of them will be accessible through a single QR code associated with your restaurant. There's no need for separate QR codes for each section.

Additionally, when creating each menu category, you can specify the responsible department (kitchen, bar, or both), which helps with internal order organization. Customers see a unified, elegant, and easy-to-navigate menu.

Menivo generates a unique QR code per restaurant, which you can download and display physically on-site. Details: Step-by-Step Guide: How to Create Your Restaurant on the Menivo QR Menu Platform.

In the event of an inspection by ANPC, DSP, or other authorities, you can demonstrate compliance as follows:

• Show that the QR menu is functional and accessible (scan the code in front of the inspector)
• Verify that all allergens are correctly displayed for each dish
• Confirm that prices, weights, and ingredients are complete and up to date
• Make sure frozen/thawed products are properly marked
• Present the privacy policy if you collect data through orders or reservations

With Menivo, all this information is centralized and easily verifiable from the admin panel. You can export your restaurant's data or access it anytime directly from the web interface.